Privacy policy
We ("the company", "we", "us" or "our") have written this privacy policy in order to provide you ("user", "you", "your", "your") with some information regarding the policy of use of this website ("service").
It also informs you of the procedures for processing your personal data, which we ask you to provide to us during the use of our site. We would like to reassure you that the data we collect about you will be safe and will remain confidential.
By taking into account our privacy policy as well as our general terms and conditions of use, you will know what personal information we collect. At the same time, you will understand why and how we use them. That is why we invite you to read the content of our policy.
Types of information collected
Please be aware that when you use our site, some personal and non-personal information will be collected automatically by our servers.
Personal information is mainly collected for the purpose of identifying the user. They are required when creating a personal account, or to subscribe to a service. In general, in these cases, you are asked to provide information about yourself: first and last names, e-mail address, home address or telephone number. This data will be stored securely.
But these are not the only types of information that we collect at that time. Non-personal information is also collected. This is in order to improve the functionality of our services and to provide results that meet your expectations.
We also collect other more technical information communicated from the device you are using, such as: the IP address, the type and version of the browser you are using (Chrome, Firefox, Safari 5 for Mac, Internet Explorer, Opera, etc.), information about the type of device and its operating system, the choice of language, the time zone, the domain name of the websites you visit, etc.
We also take into account information about your activities. For example, the pages you visit, the topics or areas of activity that interest you, the time you spend on a page, the topics that make you react using clicks or likes, etc. All this information will be collected and analyzed, always with the aim of facilitating the use of the service.
Disclosure or sharing of your information
Only in circumstances where the law allows us to do so, we have rights to disclose and share the information we have collected. Your personal information is used only when it is necessary and especially if you have given us your consent through a form to be filled out.
The same applies to the sending of marketing communications, we only do them following your agreement. When you no longer wish to receive them, you have the right to withdraw your consent. To do this, you must let us know by contacting us via customer service.
The data that we have collected and which may contain personal information will be used in the following cases :
- To communicate with you. For example, when you use the "Chat" to ask your questions and we can provide you directly with the information or answers you want.
- To inform you by e-mail of the latest updates, news, offers that may interest you, etc.
- To develop our services.
- To provide you with information related to the criteria, topics that you provided to us when registering on our site.
- To help you out or provide you with advice in case of problems in the use of our services.
The use of the information we collect is necessary for our legitimate interests, as it allows us to analyze how users use our services. And from there, we can make improvements or customize our services according to your interests and expectations.
Duration of data retention
All the data that we have collected, whether personal or not, will be stored securely and confidentially, for as long as you have authorized it. If you feel like it, you can modify them at any time. For example, deleting information that you no longer want us to retain, except for the information that we must retain under applicable laws. To do this, you must contact us and let us know by e-mail.
Therefore, if you do not notify us of any changes or cancellations, the information you have provided to us will be kept according to the terms of our retention policy.
We would like you to know that by providing us with your personal information, you have some rights vis-à-vis our services.
- You can then request access to your personal data whenever you want.
- You also have the right to make changes or correct incorrect information compared to the information you have already provided before.
- You have the right to object to the processing of your personal data.
- You also have the right to request the transfer of your personal data.
- If you have given your consent to any service on the site you are visiting, you have the right to change your mind and withdraw your consent.
- You have the right to request to limit the processing of your personal data or simply to delete them.
Protection of your data
In order to protect your data against possible loss, theft or hacking, we have implemented the necessary security measures. These security measures have been established and implemented according to legal measures. This is to ensure that the processing, use and storage of data comply with the legal requirements in force.
We would therefore like to reassure each of our users that we are taking all necessary measures to protect your personal data. In addition, they will not be shared or disclosed to third parties except in the case where it is required by current legislation, and / or by consent of the user.
Here are the measures we have taken to ensure the security of your personal data.
First of all, we have limited the number of people who have access to your personal data. Only employees who are supposed to provide services to you have access to it. This is in order to facilitate and satisfy your expectations.
Some partners of our services or external companies related to the criteria of your interests also have access to your personal data. But this is to the extent necessary and in accordance with the terms of our privacy policy.
Be aware that all employees, partners and other outside companies that use your personal data must sign confidentiality agreements and non-disclosure agreements of personal information for unauthorized purposes.
Confidentiality agreements are not the only measures we have taken to protect your personal information. All data is protected thanks to the SSL encryption system. When you send us your personal data, we receive it in encrypted form. We then store them on secure servers. This information is inaccessible without an access authorization.
Despite all our efforts and all the measures we take to protect the data we store, we would like to remind you that there is no completely foolproof system. In view of this, we retain the right to inform you that we are unable to provide you with a complete security guarantee.
Our team
So that you can have complete confidence, we want you to know a little more about us. To begin with, we are a close-knit team with the primary objective of delivering reliable and truthful information. That is why, all our words have been thought out and rethought before being unveiled. Added to this is the dedication and self-sacrifice of each of our members who constantly try to offer the best of themselves, no matter the task. Indeed, the elements that make up our troops are professionals in this field. All of them, without exception, are lovers of a job well done and this can be felt in the results that meet or even exceed the expectations of customers.
As you will have understood, we have several years of experience under our belt. So you can be sure that the site you are on is constantly improving. The same applies to the services offered. They have been set up in order to help our visitors as much as possible. It is also important to know that honesty, independence, openness and quality are among the values that are important to us. They are rooted in the depths of each of our members who do everything possible to respect them and make them live through their work.
In short, we try to collect different information in order to transmit it to you. The information we collect is subjected to a rigorous analysis to ensure its reliability. We send you information so that you can use it for personal purposes.
Legal age of players
Since there is money at stake in casinos, the law puts a limit on the legal age of players. This law may vary from one country to another. In Canada, the legal age for a casino player depends on the province where he comes from. But in general it is above 18 years old
Only in Quebec, Alberta and Manitoba does the law set the age limit for players at a minimum of 18 years old. In the other provinces: British Columbia, Prince Edward Island, New Brunswick, Nova Scotia, Ontario, Saskatchewan, Yukon, Newfoundland and Labrador, the minimum age allowed to play in casinos is 19 years old.
Note that in Canada, a person is considered an adult at the age of 18. But when it comes to playing in a casino, she is set at 19 years old. This legal age restriction is imposed and verified in all gambling halls and online casinos in Canada. So if you are under the age of 19, or in some regions, under the age of 18, you are not allowed to use our services. As a result, you are also not entitled to provide us with your personal data.
Following this law, we reserve the right to carry out verifications by asking you to provide us with your personal data.
If we become aware that a user who is under the legal age has shared information, we apply our duties to delete it. If you have noticed that a player who is not yet of legal age is sharing their information with us, please notify us.
Cookie policy
We use cookies to save and remember the information you entered when you used our services. The use of cookies helps us to improve the quality of the services we provide to you.
Each time you browse a site, you are always asked for your consent to use cookies. You have the right to accept or refuse its use, by changing the cookie settings. But we prefer to remind you that if you have chosen not to use them, you may not be able to take advantage of all the features of our site or the quality of our services.
These are the cookies that collect information about how you use our site. Thanks to analytical files, "cookies" memorize and analyze the information. So that we know what interested you on our site or in our services. In this way, we will be able to offer you other topics that may be of interest to you.
There are different kinds of browsers, and each of them uses their version of cookies. If you don't know how to set them up, you can consult the guides.